Privacy Policy
This policy explains how Lipno Gastro Services s.r.o. processes the personal data of visitors to the https://www.molocatering.cz/ website and of individuals who submit an inquiry through the website or contact us in any other way. Personal data is processed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR) and related legal regulations.
1. Data Controller
Lipno Gastro Services s.r.o.
ID No.: 17126240
Tax ID No.: CZ17126240
with its registered office at Londýnská 254/7, Vinohrady, 120 00 Prague 2
registered in the Commercial Register maintained by the Municipal Court in Prague under file no. C 367001
Contact email for questions regarding personal data protection: office@collectionhospitality.cz
2. What Personal Data We Process
In connection with the website https://www.molocatering.cz/, we may process the following categories of personal data in particular:
identification and contact information, specifically first name, last name, email address, phone number, and, if applicable, the name of the company or organization, if provided;
data provided in the inquiry, such as information about the type of event, date, location, number of guests, requested services, and other information you provide to us;
the content of subsequent communications related to the processing of the inquiry;
technical data generated during the use of the website, such as IP address, device or browser information, and technical logs related to website security and operation, if processed in a given case;
data collected through cookies and similar technologies to the extent described in the Cookie Policy.
We collect personal data primarily directly from you, particularly through the inquiry form, email, telephone, or other subsequent communication.
3. Purposes and Legal Bases for Processing
Processing of the inquiry and communication prior to entering into a contract. We process the personal data provided in the inquiry for the purpose of receiving and evaluating it, preparing an offer, and subsequent communication. The legal basis is the performance of measures taken at your request prior to entering into a contract pursuant to Article 6(1)(b) of the GDPR.
Communication with contact persons at companies and organizations. If you are acting on behalf of a legal entity or other organization, we may also process your business contact information based on our legitimate interest in handling business communications and inquiries pursuant to Article 6(1)(f) of the GDPR.
Conclusion and performance of a contract. If a contract is concluded following an inquiry, we process the data necessary for its conclusion and performance pursuant to Article 6(1)(b) of the GDPR.
Compliance with legal obligations. We may also processcertain data if it is necessary to comply with obligations arising from legal regulations, such as in the areas of accounting and taxes. The legal basis is Article 6(1)(c) of the GDPR.
Protection of Rights and Website Security. To the extent necessary, we may process personal data to protect our rights, resolve potential claims, prevent misuse, and ensure the security of the website. The legal basis is our legitimate interest under Article 6(1)(f) of the GDPR.
Cookies and Similar Technologies. Details regarding their use, categories, and legal bases are set forth in a separate Cookie Policy. We use non-technical cookies only if you provide your consent, provided that consent is required by law.
4. Is the provision of personal data mandatory?
We need the information marked as required on the form in order to accept and respond to your inquiry. Without this information, we may not be able to properly process your inquiry.
You provide the information in optional fields and in the free-text section voluntarily. Please do not include special categories of personal data or other sensitive information in your message unless it is necessary to process your inquiry.
5. How Long We Retain Personal Data
If no contract is concluded based on your inquiry, we retain the data from the inquiry and related communication for the time necessary to process it and subsequently for a maximum of 3 years from the last relevant communication, unless longer retention is necessary to protect legal claims or comply with other legal obligations.
If a contract is concluded, we retain personal data for the duration of the contractual relationship and subsequently for the period necessary to protect rights and fulfill legal obligations. We retain accounting and tax documents for the period specified by applicable laws.
We retain technical logs and data related to website security only for as long as necessary for the given purpose, unless a longer period is required to resolve a security incident or a legal claim.
The retention period for individual cookies is specified in the detailed Cookie Settings on the website.
6. To Whom Personal Data May Be Disclosed
Access to personal data may be granted, to the extent necessary, primarily to:
authorized employees and associates of the controller who handle inquiries or provide services;
providers of IT, web hosting, email, security, or similar technical services;
providers of systems used for recording and processing inquiries, if such systems are used for the given process;
accounting, tax, legal, or other professional advisors, if their involvement is necessary;
public authorities or other persons, if disclosure is required by law or is necessary to protect our rights.
We do not sell personal data to third parties.
7. Transfer of Data Outside the European Economic Area
When using certain IT or online service providers, personal data may, in individual cases, be processed outside the European Economic Area. If such a transfer occurs, we ensure an appropriate legal mechanism in accordance with the GDPR, such as a European Commission decision on adequate protection or standard contractual clauses.
Details regarding any data transfers via specific analytics or marketing tools are provided in the Cookie Policy and in the relevant Cookie Settings.
8. Your Rights
Under the conditions set forth in the GDPR, you have the following rights in particular:
to access your personal data —to obtain confirmation as to whether we are processing your personal data and information about such processing;
to rectification —to request the correction of inaccurate personal data or the completion of incomplete personal data;
to erasure —to request the erasure of personal data if the legal conditions are met;
to restriction of processing —to request a temporary restriction of processing in the cases specified by the GDPR;
to data portability —to receive your data in a structured, commonly used, and machine-readable format, provided this right applies to the specific processing;
to object —to object to processing based on our legitimate interest;
withdraw consent —if a specific processing activity is based on consent, you may withdraw it at any time without affecting the lawfulness of the processing prior to its withdrawal;
file a complaint —with the relevant supervisory authority if you believe your personal data is being processed in violation of the law.
You may exercise your rights by emailing office@collectionhospitality.cz. If we have doubts about the identity of the requester, we may ask for reasonable verification of identity.
9. Filing a Complaint with the Supervisory Authority
The supervisory authority in the Czech Republic is:
Office for Personal Data Protection
Pplk. Sochora 27, 170 00 Prague 7
Email: posta@uoou.gov.cz
Website: uoou.gov.cz
10. Automated Decision-Making and Profiling
In connection with the contact or inquiry form, we do not engage in automated individual decision-making that would have legal effects on you or similarly significantly affect you. Any use of analytical or marketing technologies is governed by a separate Cookie Policy.
11. Security of Personal Data
We take reasonable technical and organizational measures to protect personal data from unauthorized access, loss, misuse, alteration, or disclosure. Access to personal data is limited to individuals who need it to perform their job or contractual duties.
12. Changes to This Policy
We may update this policy from time to time, particularly in the event of changes to the way we process personal data, the technologies we use, or applicable laws. The current version is always published on the website https://www.molocatering.cz/.